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FAQ

  • What method of shipping do you offer?
    All packages are shipped via USPS.
  • Do you offer returns?
    No. All sales are final. No exchanges at this time. SCALPLICIOUS reserves the right to refuse all returns.
  • Are SCALPLICIOUS products sold at retailers?
    No. SCALPLICIOUS products are only sold at Scalplicious.com
  • When will my order arrive?
    All packages ship via USPS. The processing time for orders is 3-5 business days. After that, delivery time within the United States is 4-7 days. Please keep in mind that due to the COVID-19 Pandemic and during holidays or limited edition launches, this time may vary.
  • I emailed your customers service team. When should I expect a response?
    We aim to respond to all e-mails within 72 hours. Please note that this timeframe may be extended due to the COVID-19 Pandemic and during holidays.
  • Can I change my order once I've placed it?
    No, once you place an order it is final.
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